Frequently Asked Questions
Everything you need to know about shopping with the Mob.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that certain limited-edition drops may be final sale.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to monitor your delivery progress in real-time.
Do you ship worldwide?
Yes, Strawberry Milk Mob ships to most countries globally. Shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
How do I care for my Strawberry Milk Mob apparel?
To maintain the quality of your items, we recommend washing in cold water with similar colors and tumble drying on low or air drying.